Remote desktop assistance
When a client needs desktop or server support we use a secure remote connection to allow us to remote in and try to fix the problem.
We can remotely control any PC anywhere on the Internet. No installation is required, just run the application on both sides and connect – even through tight firewalls. Is a very secure solution. All versions feature completely secure data channels with key exchange and AES (256 Bit) session encoding, the same security standard used by HTTPS/SSL.
It uses integrated file transfer that allows us to copy files and folders to and from a remote partner – which also works behind firewalls.