CTC Computer Services - Computer and IT Specialists
CTC provide instant technical support over the telephone as all are put straight through to the technical support department.
Calls are answered by experienced computer technicians, all with a wide range of knowledge and with individual areas of expertise. Network Configuration and Installation
If you have just moved into a new premises or have an existing network installation that needs adapting or reconfiguring to meet the growing demands of your business, then you’ll be pleased to know that CTC provides network reconfiguration service for wireless and cable connections.
CTC can install secure Wi-Fi connections for you business and can upgrade systems to connect wirelessly where a wired connection is not possible by using Wi-Fi dongles or wireless adaptor cards. Site Support – Managed Solution
To keep your company’s IT running at peak performance you need the confidence that someone is managing what goes on in the background as well as problem solving day to day software issues.
If your IT system fails, the productivity of your company is reduced considerably. Our Managed Solution includes maintenance of your servers, email, file sharing structure, security, permissions, and user base. Helpdesk Support
Unlike our competitors, we provide online helpdesk support for our clients.
The helpdesk allows clients to ask and track technical questions asked in regards to an existing system, get advice or help with installing and setting up software.
Questions are usually answered within 2 to 4 working hours. 24:7 Round the clock monitoring
Round the clock monitoring checks your critical systems every fifteen minutes. Whenever a problem is detected, it sends an email or SMS alert showing the exact nature of the problem directly to us.
This allows us to act quickly to prevent any disruption or downtime caused by the problem.
CTC Computer Services is located in Lowestoft and was established in 1986. CTC has been supplying complete service support packages for small to medium
sized business throughout Norfolk and Suffolk for over 25 years.
CTC prides itself to providing a first class customer service and rapid response support service ensuring that your problem is resolved in the quickest possible time.
CTC can supply PC Systems, Servers, Network Installation, LAN and WAN, Software, Support Contracts and Internet Solutions. Through our support partners we are able to offer the supply and installation of digital telephone systems.
CTC offer a comprehensive range of technical support services to suit every type of requirement but more importantly ensure that you have peace of mind that you have industry experts looking after you and your systems.
CTC has the expertise to provide tailor-made computer systems comprising of high-end components chosen for their proven reliabilty.
There's a CTC system to suit not only every client but also every client's budget - we offer the following services:
- Network design & implementation
- Broadband provision
- WAN & LAN configuration
- Wi-Fi installation & configuration
- Router installation & configuration
- Firewall configuration
- Supply of PC's, notebooks and servers
- Supply of computer software
- Fast-response repair service
- System upgrades
- Domain name registration
- Web hosting